Quality Process

Quality Initiative At Various Stages Of The Production Process

QUALITY-LEVEL 1: (Transcriptionist)

Pick and implement all client specific templates and formats

Listen to and transcribe the contents of dictations

Proofread the transcripts and document the drugs prescribed and their dosages

Confirm and document the consulting reference

Read through the report with the voice off-line

Run spell & grammar check

QUALITY-LEVEL 2: (Report Editor)

Proofread the report, 100%, with the dictation on

Check and confirm client specifics templates and formats

Read through the reports for its logic.

Check and confirm the drug and its dosages

Run spell & grammar check

QUALITY-LEVEL 3: (Language Editor)

English and grammar audit of randomly picked reports for report logic, sentence formation,

Punctuations and client specific language usages.

Confirm client specific abbreviated usages.

QUALITY-LEVEL 4: (Quality Analyst/Supervisor)

Technical audit of randomly picked reports with the dictation on-line

Confirm client specifics.

Fill-up the blanks and highlights, if any, in all reports marked for final edit & upload.

Read through randomly picked report for its logic and reconfirm the drug and dosage prescribed.

Quality Control Process