Doctor’s dictations are recorded using a Digital Handheld Recorder (Dictaphone).
The doctor records all his dictation for the day on a Dictaphone, the dictated information gets stored on to the smart card, which is the storage device of the Dictaphone.
Once the doctor is through with recording all dictation for the day, the smart card is taken out from the Dictaphone and connected (using the Dictaphone to PC connect interface cable provided with the Dictaphone) on to the PC server/workstation in the Doctor’s office for transfer of dictation from the Dictaphone to a predefined folder on the doctor's PC.
The doctor/medical report department connects to the encrypted Web/FTP space using a predefined and unique User Name and Password and transfers the recorded dictation from the doctor’s workstation/server to our dictation collection server
The dictations are then picked up by us and we in turn assign it to the transcriptionists based on the account they handle, their availability, their expertise, and the reports get transcribed.
Once the reports are generated and processed for quality, the delivery team uploads the reports back to the Web/FTP space for the doctor’s office to retrieve the transcribed reports.
Doctor’s dictations are recorded in to dictation collection server (ASP Server) using 0800 or 0808 (toll free) number.
The advantage of the digital dictation is the freedom to dictate from any location rather than being confined to the vicinity of a phone.
The doctor dictates all his dictations for the day by logging in using the toll free number. The dictated information gets stored on to our dictation call-in/collection server straight away.
The dictations are then picked up by our support team, who in turn assign it to the transcriptionists based on the account they handle, their availability, and their expertise and the report gets transcribed.
Once the reports are generated and processed for quality, the delivery team uploads the transcribed reports back to the processed document collection server for the doctor’s office to retrieve the transcribed reports.
We use Microsoft Media Player as the audio playback engine, and can handle vox, wav, mp3, dss, sri, wma, true-speech among many other voice file formats.